Everything you need to know about DetailCraft
We offer multiple convenient payment methods to make booking your DetailCraft service as easy as possible.
Send payment to:
0999 912 377
DetailCraft
Send payment to:
0884 653 828
DetailCraft
National Bank of Malawi
Branch: Victoria
Account: 1004657671
DetailCraft
At DetailCraft, we are committed to delivering high quality results on every vehicle we service. Please read our refund policy carefully before booking.
Advance payments made to confirm a booking are non-refundable if the appointment is cancelled within 24 hours of the scheduled service time.
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made with sufficient notice will be eligible for a full refund or rebooking at no additional cost.
If you are not satisfied with the service provided, please contact us within 24 hours of service completion. We will assess the concern and offer a solution, which may include a complimentary re-service of the affected area.
Refunds will not be issued for completed services where the client has inspected and approved the work at the time of delivery. It is important that clients inspect their vehicle before our team leaves.
For any refund related queries, contact us directly via WhatsApp or email at info@detailcraftmw.com.
Your privacy is important to us. This section provides a summary of how DetailCraft handles your personal information.
We collect your name, contact number, and vehicle details when you make a booking. This information is used solely to deliver our services to you.
Your information is used to confirm bookings, communicate service updates, and improve our offerings. We do not sell or share your data with third parties.
We take reasonable measures to protect your personal information from unauthorized access or disclosure.
For the full Privacy Policy, please visit our Privacy Policy page.
A complete detailing service typically takes 4-6 hours depending on the vehicle's condition and size. We never rush our work to ensure every detail meets our standards of excellence.
Our interior detailing includes deep vacuum of all surfaces, steam cleaning of seats and carpets, leather conditioning, dashboard and console cleaning, interior window cleaning, and air vent deodorizing.
We recommend a full detail every 3-4 months for regular maintenance. Monthly maintenance washes help preserve your detail work between full services.
Yes! We offer mobile detailing services within Blantyre and surrounding areas. Our mobile unit is fully equipped to provide the same quality service at your home or office.
We accept Airtel Money, TNM Mpamba, and NBM bank transfers. Please see our Payment Information section for full details.
Yes, our polishing service is designed to remove swirl marks, light scratches, and oxidation. Deep scratches may require additional treatment.
Yes, we recommend booking at least 2-3 days in advance to secure your preferred time slot. Contact us for urgent appointments and we will do our best to accommodate you.